Human and Intellectual Capital Management in the Cloud: Software Vendor Perspective

Cloud systems have shifted traditional on-premise software products towards new and service oriented solutions. in order to adapt to this new trend, traditional software vendors are facing a necessary evolution towards service oriented software products. this software evolution is quite complex and full of problems. this paper presents lessons learned and the issues that emerged in a project aimed to adapt meta 4’ peoplenet solution to adopt a cloud computing approach. this project, designed as a two-step approach, presents a set of issues that are analyzed in this paper, namely: software evolution, software processes and technology and personnel issues. the resultant conclusions, that highlight the importance of people in this software evolution, are useful for companies facing a product evolution process towards cloud oriented environments.