Stabilizing the Situation in An Emergencyward: A Grounded Theory Study of How Emergency Nurses Provide Care in Emergency Wards

Background: emergency room functions as the heart of a hospital, and caring is the essence of nursing in any hospital. objectives: this study conducted to illuminate the process of caring in an emergency ward based on experiences of nurses and patients. methods: the theory of caring was extracted using the grounded theory design as a qualitative research methodology. in-depth interviews with 18 nurses and 7 patients were conducted using purposive and theoretical sampling. observation and field notes method was also used. data were analyzed using constant comparative analysis of strauss and corbin. results: situation stabilizing was defined as the core concept in participants’ strategies to overcome their concern. in this basic psychosocial process, some factors functioned as a facilitator and other as a barrier. conclusions: when the final theory is appropriate to the field, it is more easily understood, and the participants apply the theory moreeasily, faster, and better. this leads to favorable outcomes such as patient and nurse satisfaction, reduction in crowdedness and stress, effective clinical management, increased speed, and accuracy and comprehensiveness in providing care in the emergency ward.