sociology of public service in the context of solving the problems of institutional development: historical background and challenges of the present

The article analyzes the current stage of development of the civil service of the russian federation, examines the issues of sociological support and the role of sociological information in making managerial decisions. based on a retrospective analysis of the formation and allocation of the sociology of public service as an independent scientific field, the focus shifts to the role and functions of the sociology of public service in changing contexts. special attention is paid to the issues of quality and methodological support of monitoring sociological research in the civil service. based on the analysis of approaches and established management practices, the directions of development of the sociology of public service are substantiated, which allow us to comprehend the processes of organizing communicative discourse at a new conceptual level, provide a dialogic model of interaction, form a social base for innovation and institutional change management, and improve the quality of solving development tasks.