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نقش مدیریت تحولگرا و عدالت توزیعی سازمانی در ارتقای تابآوری کارکنان سازمانهای رسانهای (مورد مطالعه: خبرگزاریهای اینترنتی)
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نویسنده
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جلیلوند محمد رضا
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منبع
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بررسي هاي مديريت رسانه - 1402 - دوره : 2 - شماره : 3 - صفحه:299 -317
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چکیده
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هدف: تابآوری رسانهای بهمعنای توانایی سازمانهای رسانهای در حفظ بقا و عملکرد، هنگام وقوع فجایع و حوادث استرسزاست. تابآوری رسانهای خبرگزاریها، بهمثابۀ سازمانهای رسانهای، بهدلیل نقش پررنگی که در مدیریت بحران ایفا میکند، اهمیت ویژهای دارد. هدف از انجام این مطالعه بررسی نقش مدیریت تحولگرا و عدالت توزیعی، در ارتقای سطح تابآوری شغلی کارکنان است که در قالب مطالعهای موردی، روی کارکنان خبرگزاریهای اینترنتی صورت گرفته است.روش: پژوهش حاضر از نظر هدف کاربردی، از نظر طرح پژوهش توصیفی و از نظر روش پژوهش پیمایشی به حساب میآید. مدل مفهومی بر اساس ادبیات پژوهش طراحی شد. ابزار گردآوری دادهها پرسشنامهای برگرفته از پیشینه تجربی پژوهش بود. جامعه آماری پژوهش مشتمل بر کلیه کارکنان سه خبرگزاری اینترنتی در محدوده شهر تهران است. بهکمک نمونهگیری در دسترس، نمونهای متشکل از 184 کارمند از این خبرگزاریها برای نمونه آماری در نظر گرفته شد. برای تجزیهوتحلیل آماری دادهها نیز، از آزمون همبستگی پیرسون و تحلیل رگرسیون خطی در نرمافزار آماری اسپیاساس بهره گرفته شد.یافتهها: نتایج نشان داد که بروز رفتارهای تحولگرای مدیران و سرپرستان و نیز، جاری بودن عدالت توزیعی در سازمان، سطح تابآوری شغلی کارکنان خبرگزاریهای اینترنتی را ارتقا میدهد. مطابق با نتایج، رهبری تحولگرای مدیران خبرگزاریهای اینترنتی و نیز برقراری عدالت توزیعی در خبرگزاری، حدود 76 درصد از واریانس تابآوری شغلی کارکنان این سازمانهای خبری را تبیین میکند.نتیجهگیری: رهبری تحولگرا بهعنوان یکی از پاردایمهای رهبری برای بهبود عملکرد خبرگزاریهای اینترنتی در محیط متلاطم با قابلیت برانگیختن کارکنان و توسعه فرهنگ سازمانی که رویههای اخلاقی در آن نوعی هنجار رفتاری تلقی میشود، سعی در پیشبینی تغییرات محیطی دارد و تصویری از چشمانداز آینده روشن و مورد نیاز را شکل میدهند. عدالت توزیعی با برقراری عدالت در پیامدهای شغلی متفاوت، از جمله درآمد و برنامه شغلی و مسئولیت شغلی، به افزایش تابآوری کارکنان خبرگزاریها در شرایط متلاطم و دشوار منجر خواهد شد.
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کلیدواژه
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تابآوری شغلی، عدالت توزیعی، رهبری تحولگرا، تنشهای شغلی، خبرگزاری اینترنتی
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آدرس
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دانشگاه تهران، دانشکدگان فارابی, دانشکده مدیریت و حسابداری, گروه مدیریت بازرگانی, ایران
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پست الکترونیکی
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rezajalilvand@ut.ac.ir
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the role of transformational leadership and distributive justice on the improvement of employees’ resilience in the media organizations (case of internet news agencies)
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Authors
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jalilvand mohammad reza
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Abstract
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objectivenews organizations are among the service organizations in which employees are trained to provide various services to the beneficiaries and with proper service delivery, they meet the needs of the beneficiaries. beneficiaries should focus. however, employees of news organizations face psychological tensions in their work environment. the employees of news agencies, due to the need to provide diverse services to different stakeholders as well as the pressures of promotion and receiving job benefits according to the volume of their activities, are prone to be affected by the effects of job challenges. for example, when the workload is high and budget cuts occur, employees are forced to perform a large number of tasks with minimal budget. in such a situation, there is a lot of pressure on the employees and they may not be able to deal with this situation. for this reason, in order for employees to be able to deal with problems and issues in their career path in uncertain conditions, it is necessary to equip them with new personal and psychological capacities that help in stressful situations. resilience causes employees to use their capacities to achieve individual success in difficult situations and despite risk factors. considering the importance of job resilience in media organizations, including internet news agencies, identifying and strengthening factors affecting it as a psychological capacity is very important. media resilience means the ability of media organizations to maintain survival and performance during disasters and stressful events. media resilience of news agencies as media organizations is of particular importance due to the prominent role, they play in crisis management. the purpose of this study is to examine the role of transformational management and distributive justice in improving the level of job resilience of employees, which was conducted in the form of a case study on the employees of internet news agencies.research methodologythe current research is considered &applied& in terms of its purpose, &descriptive& in terms of research design, and &survey& in terms of research method. a conceptual model was designed based on research literature. the data collection tool was a questionnaire taken from the experimental background of the research. the statistical population of the research includes all the employees of three internet news agencies in tehran. with the help of available sampling, a sample consisting of 184 employees of these news agencies was considered. in addition, for the statistical analysis of data, pearson’s correlation test and linear regression analysis were used using spss statistical software.findingsresults showed that the occurrence of transformational behavior of managers and supervisors and the current distributive justice in the organization can improve the level of job resilience of internet news agency employees. according to the results, the transformational leadership of the managers of internet news agencies and the establishment of distributive justice in the news agency explain about 76% of the variance of the job resilience of the employees of these news organizations.discussion conclusionsince high resilience increases media employees’ ability to cope with work stresses and increases their job satisfaction, it was vital to study media employees’ resilience and perceptions of transformational leadership. transformational leadership is one of the leadership paradigms to improve the performance of internet news agencies in a turbulent environment with the ability to motivate employees and develop an organizational culture in which ethical procedures are considered a behavioral norm, tries to predict environmental changes. and they form an image of a clear and needed future vision. transformational leadership is a style of leadership in which the leader influences the beliefs, values and goals of the followers, is recognized as a hero, and has a great impact on his followers. transformational leaders motivate subordinates by providing the necessary ground for the emergence of their abilities and skills and by increasing their self-confidence. distributive justice by establishing justice in different job outcomes including income, job schedule and job responsibility, will lead to increasing the resilience of news agency employees in turbulent and difficult conditions. distributive justice refers to the understanding of the fairness of the results in the organization and it is judged in this way whether the rewards are suitable for the costs. do the results meet expectations? is the ratio of people equal compared to others? distributive justice refers to the attitudes and thoughts of employees regarding the appropriateness of outputs and receipts. distributive justice is predicted according to values. resilience is the ability to successfully adapt to threatening conditions. it shows that organizational justice can affect increasing the level of organizational resilience. to our knowledge, no studies in iran have investigated the relationship between self-reported resilience among employees of media organizations and their perceptions of transformational leadership as well as distributive justice.
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Keywords
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job resilience ,distributive justice ,transformational leadership ,job tensions ,online news agencies
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