Verona Service Satisfaction Scale- 32 (VSSS-32): Persian Translation and Cultural Adaptation

Objective: to translate verona service satisfaction scale-32 (vsss-32) to persian, to adapt it for iranian culture and to investigate the performance characteristics of the persian version intended to measure patientsatisfaction with psychiatric care.method: the vsss-32 was translated to persian using an elaborated methodology according to world health organization guideline. in addition,understand ability and feasibility, of the measure were investigated in 121patients and 74 relatives.results : few changes or few adaptations were made to bring about crosscultural comparability. the vsss-32 questions were generallyunderstandable and acceptable for iranian patients and relatives. the instrument was feasible to be administered in both participants andinterviewers point of view.conclusion: the vsss-32 persian version appears to be a good crossculturallyequivalent of the original english version. understandability andapplicability of the instrument was good