Management Development in Health Care Setting: A Training Model for Hospital Managers

This study was conducted to design an on job-training model for the managers of theiranian social security organization (isso) hospitals and any other similar setting.methods: a five dimensional model (i.e. knowledge, ability, managerial skills, personality attributesand attitudes) with 187 components was designed. the model was validated through seeking the viewof experts and a field test. for the field test, a survey was done on 31 isso hospital managers toexplore their views on the structure of the model and its components. the managers were asked toscore each component on a five- point likert scale as they thought it would affect their job performance.results: the model with 5 dimensions and 165 components was verified in the field test, and 104 outof 165 components of this model got high, 52 medium and nine low mean scores for influencing jobperformance of the managers. these findings reveal that most of the components selected in this projectare justified to be included in the model. it also reflects the managers' needs for any formal andinformal training program in future.conclusion: the needs of hospital managers at work go far beyond the knowledge and skills, whichthey have gained, via formal education in school. therefore, in designing a training program for thisgroup of professionals one should consider a multi-dimensional model in which knowledge, ability,managerial skills, personality, and attitude dimensions are all taken under consideration.