designing model of organizational citizenship behavior towards the environment

Objective: the objective of the current research is to formulate a model that explains the environmental behavior of employees within the madkush steel company, located in hormozgan province.methods: to achieve this objective, a multi-faceted approach was employed, involving an examination of the research's contextual background and the establishment of a theoretical framework. the research methodology consisted of a blend of qualitative methods. to refine the identified components, the fuzzy delphi method was applied. the research sample encompassed university experts specializing in human resources, environmental specialists, environmental managers, production managers, as well as knowledgeable individuals affiliated with the madkush steel company in hormozgan province. a purposive sampling technique was used, resulting in a sample size of 15 participants. data analysis was executed using the atlas.ti software for the qualitative portion of the research, while the localization of the identified components was performed using fuzzy delphi in conjunction with spss24.results: the findings of the research reveal that the constructed model for understanding the environmental behavior of organizational citizens comprises five key components that contribute to organizational environmental behavior. these components encompass individual factors, organizational factors, normative factors, environmental factors, and managerial factors. additionally, the model comprises three dimensions of organizational environmental behavior, including environmental initiatives, environmental assistance, and civic participation.conclusions: consequently, it encompasses four outcomes of organizational environmental behavior, namely, sustainable performance, competitive advantage, social capital, and the development of green products.