Comparing the Current Status with Optimal Situation of Educational and CulturalServices Provided for Families Covered by the Imam Khomeini Relief Committee

Objective: the current study aimed to investigate the current status with optimal situation ofeducational and cultural services provided for families covered by the imam khomeini reliefcommittee.methods: according to the purpose, this research is an applied study and in term of methodis comparative descriptive research. the strategy used for the qualitative part of thefoundation data theory (grounded theory) and classification of information collected fromresearch experts.results: the results revealed that the model of excellence in the quality of educationalculturalservices provided for families covered by the imam khomeini (ra) reliefcommittee has the main categories of executive policies, executive solutions, managementdepartments, supervisory and control activities, educational and cultural qualityimprovement, factors that was related to employees, equipment and educational environmentand educational and cultural processes. based on structural-interpretive modelingcalculations, it has been determined that equipment and educational environment and staffrelatedfactors is considered as an independent variable that no variable in the model has aneffect on.conclusions: the variables of factors related to employees are endogenous independentvariables and the variables of “educational and cultural quality improvement” are dependentvariables. also, the executive policies and strategies play a mediating role.