The Influence of Medication Availability in Bpjs Patient Satisfaction in InpatientRsud Lanto Dg. Pasewang Jeneponto Regency

Patient satisfaction depends on the quality of service he gets. service is all the efforts made tomeet the desires of its customers with the services to be provided. understanding all the needs and desiresof patients is an important thing that affects patient satisfaction. this type of research uses quantitativeresearch methods analytic survey form with a cross-sectional study approach. the population in this studywere social security administrator (bjps) independent paying participants in the inpatient unit of thelanto dg pasewang regional hospital, jeneponto regency. the sample in this study was selectedrandomly at the lanto dg pasewang general hospital in jeneponto regency with the number of samplesbased on the stanley lemeshow formula. the results of the study using the chi-square test, showed thatthe variable drug availability (0.008), affect patient satisfaction. this research is expected to be an inputfor lanto hospital with pasewang to evaluate the dimensions of these variables and conduct surveys ofinpatient satisfaction periodically to improve the quality of health services.