culture clash: conflict and its management (case: the kalijodo merchant)

Conflict that arises due to culture clash could not be avoided. one of the slum area that onceknown as the area of prostitution, kalijodo, were being transformed by the local government into an areaof green open space and also child friendly integrated public spaces. this transformation has a significantimpact toward the kalijodo merchant. these merchants face many and serious conflict. the conflicts dueto culture clash and its management that were being faced by kalijodo merchants are the focus of thisresearch. this research uses a qualitative approach by gathering data and information through observationand in-depth interview. the concept of personal and interpersonal conflict and conflict managementmodel by a.devito (2011) is used in order to get a comprehend understanding of the conflict that rise, andways to manage it. this research shows that the kalijodo merchants faced intrapersonal conflict becausethey were forced to choose between two difficult option, and also interpersonal conflicts that occurs intwo waves. the first wave was during the eviction and renovation (conflicts between kalijodomerchants), and the second wave was from the moment that the renovation is completed until this presenttime (conflicts between kalijodo merchants and newcomer merchants from other district). furthermore,the conflict management that was applied is the conflict management model of accommodation (i lose,you win). kalijodo merchants put aside the personal interests in order to make the local governmentmission accomplished.