Quantification of satisfaction level of female clients about maternal health services rendered at MCH centers of city district govt. Lahore

Background: pregnant mothers are vulnerable special risk groups. women's health has long been a priority area of concern and activity for the united nations development program (undp). institutional capacity is a vital ingredient in translating maternal health services and family planning policies into effective services.aim: to quantification of satisfaction level of female clients about maternal health services rendered at mch centers of city district govt lahore.methods: it was cross section descriptive study done in city district government lahore,90 clients and 18 lhvs from 18 mch centers. public mch centers located in territorial jurisdiction of city district govt. lahore having lhv as incharge and females visiting as clients for services at these centers were included in this study.results: in this present study about 77.7% female clients were belongs to <5000 monthly income. 11.12% were satisfied with prescription advised by facility providers.38.88% were believed that service and facilities solved their problems. (61.12%) clients complained that lhv did not allow them to ask any question.conclusion: the gaps of service delivery of these mchcs regarding utilization rate and clients satisfaction needs revisit of health planners. © 2014 pakistan journal of medical and health sciences. all rights reserved.