challenges of managing covid-19 in the shohada hospital of dehloran city in 2024: a qualitative study

Introduction: hospitals are the main providers of health services during the covid-19 pandemic. it is important that the hospital can maintain and manage its performance during this situation. this study aimed to identify the challenges of managing covid-19 in a shohada hospital in dehloran city.method: the present qualitative study was conducted using a content analysis method from april 2024 to september 2024.  it was conducted in the shohada hospital of dehloran city, affiliated with the ilam university of medical sciences. fourteen senior and middle managers of the hospital were purposefully included. semi-structured interviews were used. data were analyzed using graneheim and lundman’s method and maxqda 2020 software.results: challenges affecting the managing of hospital services during the pandemic were summarized under 6 main themes, namely” coordination, psycho-social factors, hospital readiness, infrastructure, human resources, and economic factors.”conclusion: hospitals must develop and implement new strategies to manage the epidemic, including preparedness, leadership, cost management, human resources, and continuity of essential services.