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Identifying and Explaining the Components of Organizational Culture in Baharloo Hospital in Tehran and Providing a Solution to Tackle the Challenges: A Qualitative Study
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نویسنده
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rasouli akbar ,ketabchi khoonsari mohammad hossein
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منبع
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health management and information science journal - 2023 - دوره : 10 - شماره : 3 - صفحه:130 -138
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چکیده
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Introduction: organizational culture plays a key role in the success or failure of healthcare organizations. weak organizational culture is one of the main causes of inefficiency in hospitals. identifying the type of organizational culture of hospitals is an important step in engineering organizational culture to increase their productivity. therefore, this study was conducted to identify the components of organizational culture. methods: this qualitative study was conducted in baharloo hospital in tehran in 2023. the statistical population included nurses and support and financial staff of baharloo hospital in tehran. the sampling method used in this study was purposive and snowball sampling. to collect data, we used semi-structured interviews. the content analysis method was used to analyze the texts using maxqda version 18 software. to analyze the data, we used the clark and brown (2006) thematic analysis method, which is set in 6 steps, to identify important and coherent themes about the components of organizational culture. results: in this study, 18 experienced and expert nurses and support and financial staff were interviewed. the results of data analysis show that the 10 main components of organizational culture in baharloo hospital of tehran university of medical sciences are rational, ideological, agreement and participation, hierarchical, constructive, passive/defensive, work and open culture, entrenchment, flexibility, and value orientation. conclusion: the identified components of organizational culture can help healthcare managers and policymakers to improve service quality, job satisfaction, organizational commitment of employee and organizational performance, and increase patient satisfaction. managers are suggested to improve the efficiency of hospitals by strengthening the components of organizational culture.
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کلیدواژه
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Organizational culture ,Hospital ,Employee performance and productivity
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آدرس
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iran university of medical sciences, faculty of management and medical information, department of health management and economics, Iran. tehran university of medical sciences, baharloo hospital, Iran, tehran university of medical sciences, school of public health, department of health management and economics, Iran
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Authors
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