the relationship between emotional labor, job stress and job satisfaction in midwifery

Context: midwives provide intensive emotional labor for women and their families during periods ofemotional changes, such as pregnancy and childbirth.aims: the relationship between midwives’ job stress, job satisfaction, and emotional labor was investigated.setting and design: this cross‑sectional study included 198 midwives from public hospital in turkey in 2019material and methods: in this study, 198 participants were selected through simple random sampling. thedata collection tools used were a sociodemographic questionnaire, the emotional labor scale, the perceivedstress scale, and the minnesota job satisfaction scale.statistical analysis used: descriptive data are presented as mean, standard deviation, number, andpercentage. in the statistical analysis of the data, an independent sample t‑test, multiple regression analysis,and pearson correlation analysis were used.results: in the multiple regression analysis, there was a significantly negative correlation (β: −0.144,p = 0.025) between the surface acting subscale of emotional labor and job satisfaction, a positive correlationwith deep acting (β: 0.148, p = 0.038), a positive correlation with emotional effort (β: 0.371, p < 0.025), anegative and significant relationship with a lack of staff (β: −0.227, p < 0.001) and a positive correlation withthe number of patients (β: 0.244, p < 0.001). in addition, there was a positive and significant relationship withdeep acting, a positive and significant relationship with perceived stress (β: 0.146, p = 0.036), a positive andsignificant relationship with surface acting (β: 0.246, p = 0.001) and a positive and significant relationshipwith emotional effort (β: 0.358, p < 0.001). there was a statistically significant positive correlation betweenthe emotional effort and deep acting (β: 0.415, p = 0.001) and surface acting (β: 0.317, p = 0.001) scores.conclusions: it was found that the emotional labor subscales affect each other, and a positive correlationbetween surface acting, deep acting, and emotional effort was found. a slightly positive and significantcorrelation between emotional effort and job satisfaction was found. a positive correlation was foundbetween surface acting and perceived stress.