exploring health-care providers understanding and experiences of providing patient-centered care in hospitalized patients based on patient's bill of rights: a qualitative study

Context: patient‑centered care is associated with a higher rate of patients’ satisfaction, better outcomes aswell as more cost‑effective care. on the other hand, the aim of the patient’s bill of rights is to ensure thatpatients are adequately cared for which in turn increase the quality of medical care.aims: this study aimed at explaining the experiences of health‑care providers about providingpatient‑centered care in hospitalized patients based on patient’s bill of rights.setting and design: this qualitative study was conducted in 2018 using content analysis approach. participantswere 21 clinical nurses, nurse managers, and other health‑care managers who worked in iranian hospitals.materials and methods: data were collected purposefully using in‑depth semi structured interviews andcontinued until data saturation. interviews were recorded, immediately transcribed, and analyzed usinggraneheim and lundman’s conventional content analysis.statistical analysis used: frequency table was applied for describing data by using. statistical analysis wasdone by spss software version 26.results: data analysis resulted in the extraction of three main themes (value‑based care, accountability inproviding information, and providing suitable amenities) and five categories (providing sensitive care, providingethical care, professional support, in seeking of information, and responding to informational needs).,conclusions: the findings of the present study showed that health‑care providers have satisfactoryunderstanding and experience in providing patient‑centered care in hospitalized patients, based on thepatient’s bill of rights. understanding patient‑centered care barriers, especially by health‑care providers, cansecure the patient’s legal rights and provide a better and more quality service for patients and their families.