ارائه چارچوب مفهومی چندوجهی برای تجربه گردشگران مذهبی: مرور نظام ‏مند

پژوهش‏ در زمینه تجربه گردشگری مذهبی در سال‏ های اخیر افزایش یافته است، با این حال، کماکان شناخت کافی از جنبه ‏های گوناگون این تجربه ها وجود ندارد و اغلب پژوهش‏ های انجام شده بر جنبه معنوی تجربه ‏متمرکز بوده اند. پژوهش حاضر با هدف ارائه «چارچوب مفهومی یکپارچه و چندوجهی از تجربه‏ های گردشگران مذهبی» با استفاده از مرور نظام مند ادبیات و تحلیل مضمون با رویکرد قیاسی انجام شد. مقاله ‏ها در پایگاه اسکوپوس جستجو و 53 مقاله مربوط به بازه 2022-2006 از طریق رویه prisma شناسایی شد. تحلیل یافته ‏ها نشان داد که تجربه گردشگران مذهبی را می‏ توان در قالب هشت وجه شناختی، عاطفی، فیزیکی، رابطه ‏ای، بازیابی، معنوی، دگرگون‏ کننده و رفتاری دسته بندی کرد. یافته ‏ها می‏ تواند به توسعه ادبیات این حوزه کمک کند و از منظر کاربردی د در زمینه طراحی تجربه ‏های گردشگری مذهبی و افزایش وفاداری دیدارکنندگان سودمند باشد.

proposing a multi-faceted conceptual framework for religious tourist experience: a systematic review

although the research on religious tourism experiences has increased in recent years, and given that most of the studies have been focused on the spiritual aspect of these experiences, there still needs to be more knowledge about the multiple attributes of religious tourists’ experiences. therefore, the current study aims to provide an “integrated and multifaceted conceptual framework of religious tourists’ experiences” using a systematic literature review and deductive thematic analysis. the search was conducted on june 12, 2023. the prisma procedure identified fifty-three relevant articles ranging from 2006 to 2022. based on the findings, the multifaceted religious tourists’ experiences can include cognitive, emotional, physical, relational, recovery, spiritual, transformative, and behavioral facets. the findings can extend the literature and benefit managers, planners, and destination marketing organizations in designing religious tourism experiences to enhance visitors’ satisfaction and destination competitiveness.introduction in the 21st century, religious tourism and pilgrimages are critical components of the travel and tourism market (albayrak et al., 2018). bibliometric studies reveal the exponential growth of religious tourism studies in the last decade. due to religious tourism’s benefits, destinations need to understand religious tourists’ experiences to enhance destination competitiveness and attract these tourists. however, religious tourism experience is an emerging topic in the literature (collins-kreiner, 2020), and scant studies have been conducted on this topic (bond et al., 2015). also, most of the research has focused on the spiritual aspect and ignored other aspects to a large extent. meanwhile, managers of religious sites should offer a holistic experience that embraces spiritual and non-spiritual complementary aspects (durán-sánchez et al., 2018). considering the importance of understanding the religious tourists’ experience and the inadequate studies in this field, especially the lack of comprehensive frameworks that include multiple aspects of the religious tourists’ experiences (kim et al., 2020), the present study has systematically reviewed the literature to provide an “integrated, multifaceted religious tourism experience conceptual framework” and extends literature in this field.materials nd methodsthe present research employed a systematic literature review. scopus was chosen as the database as it is the largest multidisciplinary database in social sciences (aria et al., 2020). also, compared to the web of science, it has a broader coverage of tourism journals (lin rasoolimanesh, 2022). the search was conducted on june 12, 2023. the prisma procedure identified fifty-three relevant articles ranging from 2006 to 2022. the deductive thematic analysis (braun clarke, 2006) was done to determine the aspects and components of the religious tourists’ experience based on the “orchestra model” (pearce mohammadi, 2021) and the “multifaceted conceptual framework of tourist experience” (packer ballantyne, 2016).