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اثر مدیریت منابع انسانی سبز بر رفتار شهروندی زیست محیطی و رفتارهای حامی محیط زیست کارکنان
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نویسنده
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بابائی یاور ,فانی مریم
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منبع
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مطالعات مديريت گردشگري - 1400 - دوره : 16 - شماره : 56 - صفحه:211 -249
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چکیده
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امروزه مدیریت منابع انسانی سبز به یک استراتژی کلیدی برای حرکت کسب و کارها به سوی رفتارهای حامی محیط زیست تبدیل شده است. بر این مبنا، هدف این مطالعه، بررسی تاثیر مدیریت منابع انسانی سبز بر رفتار شهروندی زیست محیطی و رفتارهای حامی محیط زیست در صنعت هتلداری است. این پژوهش از نظر هدف، کاربردی و از نظر روش توصیفی پیمایشی است که جامعه آماری ،آن مدیران و کارکنان هتل های 4 و 5 ستاره یزد و کرمان بوده و نمونه گیری به روش نمونه گیری خوشه ای است که 6 هتل در یزد و کرمان و تعداد 203 نفر از کارکنان و مدیران این هتل ها به عنوان نمونه انتخاب شدند روش گردآوری داده ها پرسشنامه بود و تجزیه و تحلیل داده ها با استفاده از معادلات ساختاری انجام گردیده است. یافته های تحقیق نشان داد که مدیریت منابع انسانی سبز تاثیر مثبت و معناداری بر مشارکت زیست محیطی کارکنان رفتار شهروندی زیست محیطی و رفتارهای حامی محیط زیست کارکنان دارد. همچنین مشارکت زیست محیطی و رفتار شهروندی زیست محیطی کارکنان تاثیر معناداری بر رفتارهای حامی محیط زیست کارکنان دارد. از آنجا که رفتارهای کارکنان به بهبود عملکرد محیطی کل سازمان منجر می گردد؛ بنابراین، موفقیت مدیریت محیط زیست سازمان و ابسته به رفتارهای حامی محیط زیست کارکنان است. هتل ها می توانند از سازوکارهای مدیریت منابع انسانی ،سبز رفتارهای محیطی زیستی کارکنان را تحت تاثیر قرار دهند و نیز از این طریق امکان مشارکت کارکنان در فعالیت های زیست محیطی در هتل و رفتار شهروندی زیست محیطی آنها تسهیل می باید این مطالعه پیشنهادها و راهکارهای عملی به منظور ترویج سیاست های هتل سبز و بهبود رفتارهای حامی محیط زیست کارکنان ارائه می نماید.
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کلیدواژه
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مدیریت منابع انسانی سبز، مشارکت زیستمحیطی، رفتارشهروندی، رفتار حامی محیطزیست، هتلداری
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آدرس
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دانشگاه علامه طباطبائی, ایران, دانشگاه محقق اردبیلی, ایران
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پست الکترونیکی
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maryamfani2019@gmail.com
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The Effect of Green Human Resource Management onEnvironmental Citizenship Behavior andEnvironmentally-Friendly Behaviors of Hotel Staff
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Authors
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babaei yavar ,fani maryam
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Abstract
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Today, green human resource management has become an essential strategy for moving businesses toward environmentally friendly behaviors. Accordingly, this study aims to investigate the impact of green human resource management on environmental citizenship behavior and environmentally friendly behaviors in the hotel industry. In terms of purpose, this is applied research, and in terms of methodology, it is a descriptive survey. Its statistical population was the managers and employees of 4 and 5star hotels in Yazd and Kerman. The sampling method is cluster sampling, in which six hotels in Yazd and Kerman and 203 employees and managers of these hotels were selected as a sample. The data collection method was a questionnaire, and data analysis was performed using structural equations. Findings showed that green human resource management has a positive and significant effect on employee environmental involvement, environmental citizenship behavior, and environmentally friendly behaviors. Also, environmental involvement and environmental citizenship behavior of employees have a significant impact on the environmentally friendly behaviors of employees. Because employee behaviors lead to the improved environmental performance of the entire organization; therefore, the success of an organization’s environmental management depends on the employees’ environmentally friendly behaviors. Hotels can influence the environmental behaviors of employees through green human resource management mechanisms and thus facilitate the involvement of employees in environmental activities in the hotel and their environmental citizenship behavior. This study provides suggestions and practical solutions to promote Green Hotel policies and improve employees’ environmentallyfriendly behaviors.IntroductionTo succeed in society and facilitate their profitability, organizations today must focus on social and environmental factors and economic factors (Daily et al., 2007). Sustainability has quickly become one of the top priorities for corporate executives worldwide, as awareness of the concept of greenness creates new ways of doing business in corporate strategies. The emergence of the hotel industry is a process of developing new ways of doing things that have reduced environmental damage and the waste of resources. This green movement has improved the ecological performance of many hotels, reduced their operating costs, and enhanced their corporate image (Kim et al., 2019). One of the main stakeholders in environmental issues is businesses, and it makes sense that they should also be part of the environmental solution. There is ample evidence that a large portion of the workforce is concerned about the environment. Employees are more committed and satisfied with organizations that play an influential role in securing green (Ahmad, 2015). So the central issue in this research is what effect does green human resource management have on environmental involvement, environmental citizenship behavior and environmentallyfriendly behaviors of hotel staff?Materials and MethodsThis research is applied in nature and descriptive survey in terms of the data collection method. The statistical population is the managers and employees of 4 and 5star hotels in Yazd and Kerman. Using the cluster sampling method, 203 people from 6 hotels participated in this study. In terms of time domain, it was done in 2019. The tool used to collect data includes the Green Human Resource Management Questionnaire (Kim et al., 2019), Environmental Involvement (Pham et al., 2019), Environmental Citizenship Behavior (Paille Raineri, 2016), and EnvironmentallyFriendly Behavior (Kim et al., 2019). Finally, structural equation modeling has been used to analyze the data and the relationship between the research variables.Discussion and ResultsThis study showed that green human resource management with a path coefficient of 0.451 and 0.782 and significances of 4.47 and 39.238, respectively, has a positive effect on environmental citizenship behavior and environmental involvement of employees. In addition, employee environmental involvement with a path coefficient of 0.367 and a significance of 3.699, significantly affects organizational citizenship behavior. Also, the variables of green human resource management, environmental involvement, and organizational citizenship behavior with path coefficients of 0.618, 0.544, and 0.578, respectively, and values of 6.129, 8.372, and 18.688, respectively, have a positive and significant effect on the environmentallyfriendly behavior of employees.ConclusionsToday, green human resource management has become an essential strategy for moving businesses toward environmentally friendly behaviors. Accordingly, this study aims to investigate the impact of green human resource management on environmental citizenship behavior and environmentally friendly behaviors in the hotel industry. In terms of purpose, this is applied research, and in terms of methodology, it is a descriptive survey. Its statistical population was the managers and employees of 4 and 5star hotels in Yazd and Kerman. The sampling method is cluster sampling, in which six hotels in Yazd and Kerman and 203 employees and managers of these hotels were selected as a sample. The data collection method was a questionnaire, and data analysis was performed using structural equations. Findings showed that green human resource management has a positive and significant effect on employee environmental involvement, environmental citizenship behavior, and environmentally friendly behaviors. Also, environmental involvement and environmental citizenship behavior of employees have a significant impact on the environmentally friendly behaviors of employees. Because employee behaviors lead to the improved environmental performance of the entire organization; therefore, the success of an organization’s environmental management depends on the employees’ environmentally friendly behaviors. Hotels can influence the environmental behaviors of employees through green human resource management mechanisms and thus facilitate the involvement of employees in environmental activities in the hotel and their environmental citizenship behavior. This study provides suggestions and practical solutions to promote Green Hotel policies and improve employees’ environmentallyfriendly behaviors.IntroductionTo succeed in society and facilitate their profitability, organizations today must focus on social and environmental factors and economic factors (Daily et al., 2007). Sustainability has quickly become one of the top priorities for corporate executives worldwide, as awareness of the concept of greenness creates new ways of doing business in corporate strategies. The emergence of the hotel industry is a process of developing new ways of doing things that have reduced environmental damage and the waste of resources. This green movement has improved the ecological performance of many hotels, reduced their operating costs, and enhanced their corporate image (Kim et al., 2019). One of the main stakeholders in environmental issues is businesses, and it makes sense that they should also be part of the environmental solution. There is ample evidence that a large portion of the workforce is concerned about the environment. Employees are more committed and satisfied with organizations that play an influential role in securing green (Ahmad, 2015). So the central issue in this research is what effect does green human resource management have on environmental involvement, environmental citizenship behavior and
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