Validity of transactional analysis and emotional intelligence in training nursing students

Introduction: emotional intelligence (ei) is considered a critical componentof a nurse’s characteristic trait which is known as a significant predictor of aperson’s job performance and life success. transactional analysis (ta) plays afundamental role in nurse-patient communication and managing emotionsduring difficult dialect with patients. the aim of this review is to discuss theframework of ei and ta, and how the combined theories can be utilized tofurther educate nurses and enhance the patient’s experience. exploring the ideaof combining ei, ta, and other theories and adding these addendums to thenursing curriculum may advance the empathy and communication skills ofnursing students.methods: the method used in this review is a literature search using databases,such as medline, ebsco, and google scholar, etc. to form a critical discussionof this area. key words such as emotional intelligence, transactional analysis,nursing curriculum, and relating theoretical models were used to identifyapplicable documents. four studies involving ei and ta were sampled. acombination of data collection tools, such as lecture series and interventionprograms, were used to authenticate the results. other instruments used wereego state questionnaires, empathy, and five point likert scales. no study designor type of literature was excluded in healthcare to substantiate the applicationof ei and ta into the nursing curriculum.results: sixteen nurses attended a six-week psycho-education program usingcommunication and empathy scales, and patient satisfaction surveys toimprove their empathetic and communication skills. the result of the meancommunication score (177.8±20) increased to (198.8±15) after training(p=0.001). the empathy score increased from 25.7±7 to 32.6±6 (p=0.001).the overall result reflects that training can improve emergency nurse’scommunication and empathy skills.conclusion: the data suggests there are under-researched theories withfuturistic topics that have value to the nursing community. suitable evaluationof these theories is vital to nursing education. implementation and trainingfor nursing students and existing nurses may help shift the culture ofmedical education ahead by creating a more educated and empathetic workenvironment.