use of ism technique to designing human capabilities development model

Man is the tool of development, the axis and goal of development. human resources are the greatest potential and the most important resource in organizations and institutions, so the most important role in the development of any institution is to identify the human capabilities of that institution. the main approach in this research is to build a multi-level structural model using the practical experience and knowledge of experts, which is extracted by breaking down a complex system into several subsystems. in the qualitative part, the fuzzy delphi technique and taxonomy model originating from the fuzzy mean method have been used to identify, screen and evaluate the variables, and in the quantitative part, the (ism) and (sem) techniques, as well as the (micmac) diagram, have been used to analyze the power of penetration and dependence of research variables. the validation of the model has been derived from the partial least squares (pls) method and from three indices: ave, cr and cronbach’s alpha. in this study, to fit the structural model, the coefficient of determination index (r2), the stone-geiser index (q2) and the goodness of fit index (gof) have also been used. the results of bootstrapping at the level of 5% error, assuming that the value of the bootstrapping statistic t-value is greater than 1.96, indicate the correlations observed and the significance of the variables in the proposed model.