ارائۀ الگویی برای حکمروایی شهری مبتنی بر مشارکت شهروندان

مشارکت شهروندان در مدیریت شهری و استفاده از فرایندهای دموکراتیک در این راستا، اهمیت روزافزونی یافته‌ و مدل‌های گوناگونی برای عملیاتی‌کردن مشارکت شهروندی توسعه داده شده است. در همین راستا، هدف از پژوهش حاضر ارائۀ الگوی حکمروایی شهری مبتنی بر مشارکت شهروندان بود. این پژوهش کیفی، تفسیری مقطعی و کاربردی است. جامعۀ آماری را کلیۀ مدیران شهرداری و سمن‌های فعال شهر اصفهان و استادان دانشگاه در حوزۀ برنامه‌ریزی شهری تشکیل می‌دهند. پانزده خبره از این جامعۀ آماری به شیوۀ گلوله‌برفی انتخاب شدند. داده‌ها به روش کیفی و استفاده از مصاحبه‌های نیمه‌ساختاریافته جمع‌آوری و با بهره‌برداری از راهبرد تحلیل مضمون، به شیوۀ استقرایی تحلیل شد. مضامین به شیوۀ نظام‌مند و بر‌اساس روندی معین، به مضامین پایه (55)،‌ سازمان‌دهنده (15) و‌ فراگیر (5) شبکه‌سازی شدند. نتایج بررسی روایی الگوی تدوین‌شده نشان داد درصد توافق به‌ دست ‌آمده برابر با 80درصد و نشان‌دهندۀ روایی پذیرفتنی (بالاتر از 60درصد) است. همچنین نتایج فازی‌سازی دیدگاه پانل متخصصان، دربارۀ پایایی و ارزش هریک از مضامین در مدل مشارکتی، نشان داد که تمامی مضمون‌ها، توانسته‌اند اجماع پانل متخصصان را کسب کنند. درنهایت یک مدل حلزونی - فراکتالی برای درجه‌های مختلف مشارکت شهروندی در حکمروایی شهری ارائه شد که به ترتیب شامل شهروند، شهربان، شهراندیش، شهریار و شهردار است.

development of a model for urban governance based on citizen participation

urban planning has undergone significant transformations throughout history marked by distinct eras characterized by shifts in planning principles, approaches, and objectives. in recent years, citizens’ participation and democratization of urban management have gained considerable attention and importance. it has become evident that imposing large-scale urban projects on communities without their input or involvement can lead to severe backlash. traditional methods, such as offline consultations, co-design workshops, and surveys, have facilitated architects and planners in understanding and engaging with communities. however, advancements in technology and online platforms have opened up new avenues for harnessing the collective intelligence of entire cities and communities in the urban planning and design process. the presence of strong democratic institutions, respect for human rights, and participatory accountable governance are essential for enhancing people’s lives in a sustainable manner. in an increasingly urbanized world, these factors contribute to unlocking the potential of cities, particularly through improved urban service delivery. well-managed cities with enhanced services promote peace, security, and greater investment in human capital, thereby driving economic growth. municipal governments that possess adequate resources and are accountable are more likely to provide timely and efficient services. collaborative efforts among different levels of government and civil society contribute to optimizing service delivery. transparent, accountable, and democratic institutions play a vital role in facilitating community participation in demanding and designing improved service delivery. various models have been developed to expand citizen engagement in urban management. cities should strive for systemic changes in decision-making processes related to urban planning, incorporating deliberative and democratic procedures. this paper introduced a novel model for citizen participation in urban management.  materials & methods:this study adopted a qualitative, interpretive, applied, and cross-sectional research design. the statistical population consisted of municipality managers, ngo managers, and urban scholars in isfahan city. a total of 15 experts were selected from this population using the snowball sampling technique and were subsequently interviewed. the collected data were analyzed inductively using a content analysis approach. to ensure the reliability of the analysis, 5 interviews were randomly selected and subjected to thematic analysis once again. this process aimed to validate the findings.to further enhance the robustness of the results, a fuzzy delphi method was employed, involving 10 municipality managers and 5 academicians. the participants were requested to evaluate the relevance and significance of the identified themes, aiming to achieve a fuzzy consensus. their suggestions and feedback were incorporated into the final model, thereby strengthening the overall quality of the findings.