طراحی مدل نقشه راه استراتژیک شهروند هوشمند با رویکرد داده بنیاد

هدف این پژوهش طراحی مدل نقشه راه استراتژیک شهروند هوشمند بود. روش پژوهش حاضر کیفی و برای کشف مفاهیم و رابطه ها در داده های خام گردآوری شده حاصل از انجام مصاحبه با خبرگان است. استراتژی پژوهش، داده بنیاد بود و بر طبق نظریه استراوس و کوربین عنوان یک رویکرد پژوهش کیفی استفاده شد. روش گردآوری داده های تحقیق از نوع پیمایشی–مقطعی است. منطق انتخاب اعضای نمونه، مبتنی بر نمونه گیری نظری و سپس گلوله برفی بوده است. داده های پژوهش طی 15 مصاحبه نیمه ساختار یافته با خبرگان دانشگاهی منتخب شهر تهران احصاء و سپس در فرایند کدگذاری استخراج و مقوله های هم پیوند در قالب شرایط علی، پدیده محوری، شرایط زمینه ای، شرایط مداخله گر، راهبردها و پیامدهای مدل مفهومی معین و طی مرحله کدگذاری انتخابی هر یک از عناصر الگو به منظور خلق نظریه پژوهش تشریح شد. نتایج تحقیق حاکی از آن است که برای بسترسازی، ایجاد شهروند هوشمند در شهر تهران تعامل سازنده و انواع حمایتهای مدیران شهری از رفتارهای آغازگرانه شهروندان ضرورت دارد. بهره مندی از نتایج رفتارهای فردی شهروندان (شهر تهران) مستلزم مقبولیت و مشروعیت های توسعه شهروندی اینگونه رفتارها است. جهت گیری شفاف به نهادینه سازی اینگونه رفتارها نیز از اهم موارد ایجاد شهروند هوشمند است.

designing and compiling a strategic roadmap for the development of an intelligent citizen with a data-based approach

today, innovation in information and communication technology has always been at the heart of the implementation of new cities, including smart cities. understanding the importance of the arrival of information technology in the country and the algebraic nature of this issue has caused this issue to be considered in iran as well, and cities should implement it as examples for the purpose of smart city, which is to facilitate human relations in the country. although much research has been done on smart cities; but so far, the strategic roadmap for the development of smart citizens has not been designed. the ultimate goal of this study was to understand the data of the smart citizen development model foundation in tehran. the research data were counted during 15 semi-structured interviews with selected university experts in tehran and then extracted in the coding process and related categories in the form of causal conditions, axial phenomena, contextual conditions, intervening conditions, strategies and consequences. a specific conceptual model was described during the selective coding stage of each model element in order to create a research theory. the results of this study can help city managers to identify policies, systems and procedures that help or hinder the creation and development of smart citizens. also, the set of strategies that the smart citizen chooses and leads to the consequences of the smart citizen development model; demonstrates flexibility and leadership in action.introduction the third millennium ad is the millennium of urbanization and is referred to as the second wave of urbanization. the intelligence of cities or communities is a very big issue and an endless and unstable process. the smart city has no clear boundaries with the surrounding community and is in constant interaction with actors outside the smart city area (rashki arab anani, 2020; 777). smart cities to improve urban efficiency by using data, communications and information technology to provide effective and useful services for smart citizens who have created initiatives as citizens and the creative business model to monitor and control the existing infrastructure and encourage the private and public sectors to expand (mohammadi ostovar, 2015: 17). the introduction of information technology and the concept of smart cities has become important in iran to address the challenges created by the rapid urbanization. it is seen as a tool to improve the quality of urban life and provide more services to citizens. the concept of smart citizen has emerged as a means to build active ict services and applications for citizens, companies, and officials. this can improve the productivity and quality of services provided by governing institutions (rustaei et al, 2018: 198). considering the importance and position of developing a strategic roadmap for the development of smart citizens; there is a reasonable expectation regarding the appropriateness of the scientific package (theoretical framework, model, variables, factors affecting the model, etc.) related to the development of the smart citizen, because despite the maximum need for mapping and methodical framework in the field of smart citizen, what has been enumerated in this research has been examined in less scientific documents regarding the necessary infrastructures for the development of intelligent citizens.