Assessing the performance of the delegated management of household and similar waste in a perspective of sustainable development: Casablanca city as case study (Morocco)

The delegation of public services of household and similar waste,decided by casablanca's urban commune in march 2004,aims to improve the performance and the management tools through partnerships between public and private operators. however,adopting a purely technical management approach which is restricted to the control of collection and cleaning operations,or a purely economic approach that focuses only on cost recovering have proven their limits. our delegator must implement a delegated management that is viable economically,environmentally and socially acceptable. therefore,the need for sustainable development indicators to assess the performance of the delegated public services of household and similar waste is required. thus,the main goals of our research are: (i) to provide a dashboard responding to the local need for the performance assessment of the delegated public service of household and similar waste,(ii),to implement a coherent system of indicators of sustainable development,reflecting the main performance expected by the delegating authority,and (iii) to constitute a performance composite index to assess the delegated public service of household and similar waste,and this with a view to establishing a delegated management administered by the concept of sustainable development and to instituting a territorial governance of this vital sector. © 2017,university of mohammed premier oujda morocco.