Towards an institute of technology: A knowledge management system challenges in the perspective of academic and student administration bureau

Nowadays,knowledge management system (kms) can be used in higher education as a strategy framework reflecting the comprehensive and integrated understanding with long-term paradigm to attain institution mission. kms practices require long processes,management processes,human resources,information technology and communication which holistically constitute the valuable assets in sharing information,knowledge,and experience to achieve the effective knowledge management. one strategy to kms involves continuously implementing sharing information,knowledge,and experience supported by information system as the holistic effort for organization development. this study aims to explore the challenges faced by the transformation of a higher education institution process from polytechnic into an institute of technology,particularly in the working area of the academic and student administration bureau. the main focus of those challenges is of kms perspectives to become part of the organization’s culture. the exploration elaborates the concepts of kms and compares them to the organization conditions. © 2016 penerbit utm press. all rights reserved.