ارائۀ مدل تحول فرهنگ تعالی‌محور در صنعت فولاد

هدف پژوهش حاضر، ارائۀ مدل تحول فرهنگ تعالی‌محور در صنعت فولاد است. برای این منظور،‏ از روش کیفی مبتنی بر روش نظریۀ داده‌بنیاد استفاده شده است. برای جمع‌آوری داده‎‍ها از مصاحبه‎‍های ساختارنیافته و از نمونه‌گیری هدفمند بهره برده شد. مشارکت‌کنندگان کلیۀ مدیران خبره به حوزۀ تعالی و کارشناسان ویژۀ صنعت فولاد اصفهان، به تعداد 15 نفر بودند. برای رسیدن به مفاهیم، مقوله‎‍ها و طبقات، داده‎‍های حاصل از مصاحبه‎‍ها براساس کدگذاری باز، محوری و انتخابی تجزیه و تحلیل و با کمک نرم‌افزار maxqda 18 تحلیل شد. شرایط علی شامل عوامل فناورانه‌، فردی و سازمانی، شرایط زمینه‎‍ای شامل فرهنگ و محیط، ساختار و فرآیند و بلوغ سازمانی، شرایط مداخله‌گر شامل عوامل مرتبط با جامعه، عدالت سازمانی و پایش و ارزیابی، راهبرد‎‍ها شامل مدیریت مشارکتی، مدیریت انگیزش، توسعۀ زیرساخت‌ها و توانمندسازی و پیامد‎‍های حاصل، شامل رشد فردی، توسعۀ سازمانی و اجتماعی به دست آمد. برای سنجش اعتبار، ضریب کندال پس از جمع‌آوری نظرها به شیوۀ دلفی محاسبه شد.

a transformation model of excellence-oriented culture in the steel industry

purpose: achieving excellence is gradual and will be achieved mostly in the light of acceptance and institutionalization of a set of characteristics such as values, methodologies, standards and quality management tools. organizational excellence models are used as powerful tools to measure the success rate of systems deployment in different organizations. organizational culture and employee behaviour is the main concern in the workplace to achieve organizational effectiveness. therefore, cultural characteristics are necessary to maintain and strengthen organizational culture. despite the existence of extensive independent and various research in the field of organizational culture, organizational transformation, and organizational excellence, few cases of research in this field deal with the transformation of organizational culture based on excellence. for this purpose, this study aims to propose a model of excellence-oriented culture transformation in the steel industry.design/methodology/approach: this research is typically qualitative and based on gtm data. in terms of its purpose, it is an applied research. the research population included all specialists, experts, experts and managers in the field of human resources in the steel industry. non-probability sampling was applied purposefully and according to the theoretical saturation index. the literature has been reviewed and the references have been collected using a library method, and field study has been applied to conduct the research. using in-depth and semi-structured interviews, field observations and document review, necessary information for this study has been collected and by using maxqda18 software, their categories, themes and relationships have been identified. also, in this study, the kendall coefficient has been calculated using the delphi method, for which, a questionnaire has been made and it has been validated using the delphi method and obtaining the coefficients.findings: findings indicated that the transformation model of excellence-oriented organizational culture is created from causal conditions including technological factors, individual factors and organizational factors, which benefit from new technology, for which, aligning goals is also the basis. also, intervening conditions including factors related to society and organizational justice help to create strategies such as economic-political factors, implementing laws and regulations, and evaluating and providing feedback, which ultimately lead to consequences such as personal growth, organizational development, and social development. based on the data obtained from the delphi rounds and different parts of the questionnaire in each round, the minimum, maximum, average, mean and deviation statistical indices were calculated.