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Government hospitals food quality and patient satisfaction
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نویسنده
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busra nurul nadira ,dolah siti noraisah ,che ngah haslina ,samsudin azlina
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منبع
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journal of tourism, hospitality and culinary arts - 2017 - دوره : 9 - شماره : 2 - صفحه:593 -602
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چکیده
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Food quality is important in maintaining patients’ satisfaction, especially towards patients’ meals. patients need high quality foods in their recovering or healing process. therefore, hospital foodservices must ensure the foods offered at the hospital are of the highest quality despite the medicine provided. if the food quality offered at the hospital is high, the appetite of patients will be enhanced. in addition, the appetite of patients can also be stimulated through improvement in taste, texture, appearance and freshness of patients’ meal. this paper discusses the information gathered from secondary data based on the previous published research and articles.
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کلیدواژه
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Food quality ,satisfaction ,patient meal ,hospital ,foodservice
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آدرس
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universiti teknologi mara cawangan terengganu, faculty of hotel and tourism management, Malaysia, universiti teknologi mara cawangan terengganu, faculty of hotel and tourism management, Malaysia, universiti teknologi mara cawangan terengganu, faculty of hotel and tourism management, Malaysia, universiti teknologi mara cawangan terengganu, faculty of hotel and tourism management, Malaysia
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Authors
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