factors influencing the policyholders’ satisfaction with the performance of insurance fund in the field of agricultural products: the case of wheat growers in ilam

Since insuring agricultural products is one of the effectiveinstruments for risk management in agricultural sector, itcan reduce risk avoidance among farmers and increase theircompetence in using production factors and, consequently, increasestheir inclination towards investment in agriculturalsectors. the purpose of the current study was to investigate thefactors influencing policyholders’ satisfaction with the performanceof insurance funds in the field of agricultural products.statistical population consisted of all farmers (wheat growers)living in ilam province who had insured their products in2014. the population for this search was policyholders ofagricultural insurance fund in ilam township that amounted to250 out of which 158 ones were sampled by morgan’s samplingtable and simple random method of sampling. a questionnairewas utilized as a data collection instrument. the reliability andvalidity of this instrument was verified by the judgments of theexperts of islamic azad university of ilam and cronbachalpha coefficients (estimated to be 0.80). the data wereanalyzed by descriptive and inferential statistics using spsswin19software package. it was found out that 68% of variations inpolicyholders’ satisfaction with the performance of insurancefund in the field of agricultural products were influenced byvariables such as orientations towards insuring products, theperformance of insurance fund, providing services and facilitiesby the insurance fund, and the promptness and skill of insurancefund employees.