Establishing Performance Indicators from the User Perspective as Tools to Evaluate the Safety Aspects of Urban Parks in Kuala Lumpur

In the excitement of transforming malaysia as garden nation through planting trees and establishing public parks around the federal territory of kuala lumpur, special attention should be given particularly in providing a safe urban environment. this is in line with the national urbanisation policy and kuala lumpur structure plan 2020. however, this can not be implemented without setting measurable standards of quality. therefore,a survey was conducted to develop performance indicators from the safety aspect for the urban parks in kuala lumpur. a total of 420 park users from three urban parks of kuala lumpur were randomly interviewed based on a detailed questionnaire designed. fifteen indicators were developed and these were further grouped into three strategies according to the “safe city programme”: public awareness, physical planning and design and target hardening.