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Cultural changes in total IT outsourcing: Dutch-American and Dutch-German
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نویسنده
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imm n.s. ,sambasivan m. ,perumal s.
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منبع
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pertanika journal of social sciences and humanities - 2016 - دوره : 24 - شماره : November - صفحه:193 -210
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چکیده
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This article examines a variant of it outsourcing. specifically,it studies total outsourcing,which includes outsourcing it personnel within a short-term contract between the client and vendor organisations. this study is based on outsourcing of it activities and personnel from a dutch oil company to american and german it companies. our study addresses two important issues: (1) the changes in formal structure,authority,and company's strategies experienced by the personnel due to outsourcing and (2) how this type of outsourcing contributes to changes in the employees' job satisfaction levels. hofstede's cultural theory was used as theoretical basis for hypothesis development. © 2016 universiti putra malaysia press.
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کلیدواژه
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IT personnel; Job satisfaction; Organisational changes; Short-term contract; Total IT outsourcing
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آدرس
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faculty of economics and management,universiti putra malaysia (upm),serdang,selangor, Malaysia, taylor's university lakeside campus,subang jaya, Malaysia, petronas group ict,menara perak,level 14,no 24 jalan perak,kuala lumpur, Malaysia
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Authors
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