پیش بینی عملکرد شغلی بر اساس تعارض کار-خانواده، توانمندسازی روانشناختی، هوش هیجانی، مسئولیت‌پذیری و حس انسجام در کارکنان

ﻣﻘﺪﻣﻪ و ﻫﺪف: ﺗﻮﺟﻪ ﺑﻪ ﻋﻤﻠﮑﺮد ﮐﺎرﮐﻨﺎن ﯾﮑﯽ از اﻫﺪاف زﯾﺮﺑﻨﺎﯾﯽ ﺳﺎزﻣﺎن در ﺟﻬﺖ ﺗﺤﻘﻖ راﻫﺒﺮدﻫﺎی آن اﺳﺖ و ﻧﻘﺶ ﻧﯿﺮوی اﻧﺴﺎﻧﯽ ﺑﻪ ﻣﻨﻈﻮر اﺻﻠﯽ ﺗﺮﯾﻦ ﺳﺮﻣﺎﯾﻪ ﺳﺎزﻣﺎن، ﻟﺰوم ﺣﻔﻆ ﺑﻬﺒﻮد اﯾﻦ ﺳﺮﻣﺎﯾﻪ را ﺑﯿﺸﺘﺮ ﻣﺸﺨﺺ ﻣﯽﮐﻨﺪ. ﻫﺪف از اﯾﻦ ﭘﮋوﻫﺶ ﭘﯿﺶ ﺑﯿﻨﯽ ﻋﻤﻠﮑﺮد ﺷﻐﻠﯽ ﺑﺮ اﺳﺎس ﺗﻌﺎرض ﮐﺎر-ﺧﺎﻧﻮاده، ﺗﻮاﻧﻤﻨﺪﺳﺎزی رواﻧﺸﻨﺎﺧﺘﯽ، ﻫﻮش ﻫﯿﺠﺎﻧﯽ، ﻣﺴﺌﻮﻟﯿﺖ ﭘﺬﯾﺮی و ﺣﺲ اﻧﺴﺠﺎم در ﮐﺎرﮐﻨﺎن ﺑﻮد. روش ﺷﻨﺎﺳﯽ ﭘﮋوﻫﺶ: ﺟﺎﻣﻌﻪ آﻣﺎری ﻫﻤﻪ ی ﮐﺎرﮐﻨﺎن ﺷﺎﻏﻞ در اداره ﺑﻨﺎدر و درﯾﺎﻧﻮردی ﺑﻮﺷﻬﺮ و ﺷﺮﮐﺖ ﺗﻮﺳﻌﻪ ﺧﺪﻣﺎت درﯾﺎﯾﯽ و ﺑﻨﺪری ﺳﯿﻨﺎ در ﺳﺎل 1399 ﺑﻪ ﺗﻌﺪاد 1700 ﻧﻔﺮ ﺑﻮد. روش ﭘﮋوﻫﺶ ﺗﻮﺻﯿﻔﯽ و از ﻧﻮع ﻫﻤﺒﺴﺘﮕﯽ اﺳﺖ. ﺣﺠﻢ ﻧﻤﻮﻧﻪ 400 ﻧﻔﺮ ﺑﻪ ﺷﯿﻮه ﻧﻤﻮﻧﻪﮔﯿﺮی در دﺳﺘﺮس اﻧﺘﺨﺎب و ﺑﻪ ﭘﺮﺳﺸﻨﺎﻣﻪ ﻋﻤﻠﮑﺮد ﺷﻐﻠﯽ ﭘﺎﺗﺮﺳﻮن )1992(، ﺗﻌﺎرض ﮐﺎر-ﺧﺎﻧﻮاده ﮐﺎرﻟﺴﻮن و ﻫﻤﮑﺎران )2000(، ﺣﺲ اﻧﺴﺠﺎم ﻓﻠﻨﺴﺒﺮگ-ﻣﺪﺳﻦ و ﻫﻤﮑﺎران )2006(، ﭘﺮﺳﺸﻨﺎﻣﻪ ﺗﻮاﻧﻤﻨﺪﺳﺎزی رواﻧﺸﻨﺎﺧﺘﯽ اﺳﭙﺮﯾﺘﺰر و ﻣﯿﺸﺮا )1997(، ﻣﺴﺌﻮﻟﯿﺖﭘﺬﯾﺮی اﺟﺘﻤﺎﻋﯽ ﮐﺎرول )1991( و ﻫﻮش ﻫﯿﺠﺎﻧﯽ ﺷﺎت و ﻫﻤﮑﺎران )1998( ﭘﺎﺳﺦ دادﻧﺪ. داده ﻫﺎ ﺑﺎ ﺿﺮﯾﺐ ﻫﻤﺒﺴﺘﮕﯽ ﭘﯿﺮﺳﻮن و رﮔﺮﺳﯿﻮن ﭼﻨﺪ ﻣﺘﻐﯿﺮه و ﺑﺎ اﺳﺘﻔﺎده از ﻧﺮم اﻓﺰار spss ﻧﺴﺨﻪ 24 ﺗﺤﻠﯿﻞ ﺷﺪ. ﯾﺎﻓﺘﻪﻫﺎ: ﻧﺘﺎﯾﺞ ﻧﺸﺎن داد ﮐﻪ ﺑﯿﻦ ﺗﻌﺎرض ﮐﺎر-ﺧﺎﻧﻮاده ﺑﺎ ﻋﻤﻠﮑﺮد ﺷﻐﻠﯽ راﺑﻄﻪ ﻣﻨﻔﯽ و ﻣﻌﻨﺎدار وﺟﻮد دارد )0/01>p(. ﺑﯿﻦ ﺣﺲ اﻧﺴﺠﺎم، ﺗﻮاﻧﻤﻨﺪﺳﺎزی رواﻧﺸﻨﺎﺧﺘﯽ، ﻣﺴﺌﻮﻟﯿﺖ ﭘﺬﯾﺮی و ﻫﻮش ﻫﯿﺠﺎﻧﯽ ﺑﺎ ﻋﻤﻠﮑﺮد ﺷﻐﻠﯽ راﺑﻄﻪ ﻣﺜﺒﺖ و ﻣﻌﻨﺎدار وﺟﻮد دارد )0/01>p(. ﻧﺘﺎﯾﺞ ﺗﺤﻠﯿﻞ رﮔﺮﺳﯿﻮن ﭼﻨﺪﮔﺎﻧﻪ ﻧﯿﺰ آﺷﮑﺎر ﮐﺮد ﮐﻪ 51/1 درﺻﺪ وارﯾﺎﻧﺲ ﻋﻤﻠﮑﺮد ﺷﻐﻠﯽ ﺑﻪ وﺳﯿﻠﻪ ﺗﻌﺎرض ﮐﺎر-ﺧﺎﻧﻮاده، ﺣﺲ اﻧﺴﺠﺎم، ﺗﻮاﻧﻤﻨﺪﺳﺎزی رواﻧﺸﻨﺎﺧﺘﯽ، ﻣﺴﺌﻮﻟﯿﺖ ﭘﺬﯾﺮی و ﻫﻮش ﻫﯿﺠﺎﻧﯽ ﺗﺒﯿﯿﻦ ﻣﯽﺷﻮد. ﺑﺤﺚ و ﻧﺘﯿﺠﻪﮔﯿﺮی: ﯾﺎﻓﺘﻪﻫﺎی اﯾﻦ ﭘﮋوﻫﺶ ﻧﺸﺎن ﻣﯽ دﻫﺪ ﮐﻪ ﺗﻌﺎرض ﮐﺎر-ﺧﺎﻧﻮاده، ﺣﺲ اﻧﺴﺠﺎم، ﺗﻮاﻧﻤﻨﺪﺳﺎزی رواﻧﺸﻨﺎﺧﺘﯽ، ﻣﺴﺌﻮﻟﯿﺖ ﭘﺬﯾﺮی و ﻫﻮش ﻫﯿﺠﺎﻧﯽ ﻧﻘﺶ ﻣﻬﻤﯽ در ﭘﯿﺶ ﺑﯿﻨﯽ ﻋﻤﻠﮑﺮد ﺷﻐﻠﯽ ﮐﺎرﮐﻨﺎن دارﻧﺪ.

the prediction of job performance based on work-family conflict, psychological empowerment, emotional intelligence, responsibility and sense of coherence feeling in staff

introduction: the purpose of this study was to prediction of job performance based on work-family conflict, sense of coherence feeling, psychological empowerment and responsibility and emotional intelligence in sttaf bushehr ports and maritime organization. research methodology: the descriptive- correlation method was used. the quantitative- correlation method was used. the statistical population consists of all staff ports and maritime organization bushehr city in year 2020 to 1700 people. in this study, according to convenience sampling 400 students were selected as samples and they were asked to job performance questionnaire of paterson (1992), work-family conflict questionnaire of carlson and et al (2000), sense of coherence questionnaire of flensborg-medsen and et al (2006), psychological empowerment questionnaire of spreitzer and mishra (1997), social responsibility questionnaire of carroll (1991) and self-report emotional intelligence scale of schutte and et al (1998). findings: data were analyzed using pearson correlation and multivariate regression with using spss version 24 was investigated. findings showed that there was negative and significant correlation between work-family conflict with job performance (p<0/01). there was positive and significant correlation between sense of coherence feeling, psychological empowerment and responsibility and emotional intelligence with job performance (p<0/01). regression analyses also revealed that %51/1 of variance of job performance was explained by coherence feeling, psychological empowerment and responsibility and emotional intelligence. conclusion: this study confirmed the significant contribution of coherence feeling, psychological empowerment and responsibility and emotional intelligence in job performance.