فراتحلیل عوامل موثر بر مهارت نرم منابع انسانی در سازمان

ﻣﻘﺪﻣﻪ و ﻫﺪف: ﭘﯿﭽﯿﺪه ﺗﺮ ﺷﺪن روز اﻓﺰون ﺳﺎزﻣﺎﻧﻬﺎ و اﻓﺰاﯾﺶ رﻗﺎﺑﺖ ﺟﻬﺎﻧﯽ، ﺗﻮﺟﻪ ﻣﺪﯾﺮان و ﻣﺤﻘﻘﺎن را ﺑﻪ ﻣﻬﺎرت ﻧﺮم ﻣﻌﻄﻮف ﮐﺮده اﺳﺖ. اﯾﻦ ﺗﻮﺟﻪ ﺑﻪ ﻣﻮ ﺿﻮع ﻣﻬﺎرت ﻧﺮم ﺑﺎﻋﺚ ﺷﺪ ﮐﻪ ﺗﺤﻘﯿﻘﺎت زﯾﺎدی درﺑﺎره ﻋﻮاﻣﻞ ﻣﺆﺛﺮ ﺑﺮ ﻣﻬﺎرت ﻧﺮم در ﺳﺎزﻣﺎن اﻧﺠﺎم ﺷﻮد. ﺗﺤﻘﯿﻖ ﺣﺎ ﺿﺮ ﺑﺎ ﻫﺪف ﺑﺮرﺳﯽ ﻣﻬﻢ ﺗﺮﯾﻦ ﻋﻮاﻣﻞ ﺗﺄﺛﯿﺮ ﮔﺬار ﺑﺮ ﻣﻬﺎرت ﻧﺮم ﻣﻨﺎﺑﻊ اﻧﺴﺎﻧﯽ در ﺳﺎزﻣﺎن اﻧﺠﺎم ﺷﺪه اﺳﺖ.روش ﺷﻨﺎﺳﯽ ﭘﮋوﻫﺶ: ﺗﺤﻘﯿﻖ ﺣﺎﺿﺮ ﺑﺎ روﯾﮑﺮد ﮐﻤﯽ و ﺑﻪ روش ﻓﺮاﺗﺤﻠﯿﻞ اﻧﺠﺎم ﮔﺮدﯾﺪ. ﺟﺎﻣﻌﻪ آﻣﺎری ﺗﺤﻘﯿﻖ ﺷﺎﻣﻞ ﻫﻤﻪ ﻣﻘﺎﻻت ﻣﻌﺘﺒﺮ ﻋﻠﻤﯽ اﺳﺖ ﮐﻪ در ﺳﺎل ﻫﺎی 2010 ﺗﺎ 2019 ﺑﺎ ﻣﻮﺿﻮع ﻣﻬﺎرت ﻧﺮم ﻣﻨﺘﺸﺮ ﺷﺪه اﺳﺖ. در ﻧﻬﺎﯾﺖ 36 ﺗﺤﻘﯿﻖ اﻧﺘﺨﺎب و ﺑﺎ ﻧﺮم اﻓﺰار cam ﻣﻮرد ﺗﺤﻠﯿﻞ ﻗﺮار ﮔﺮﻓﺖ. ﯾﺎﻓﺘﻪﻫﺎ: ﻧﺘﺎﯾﺞ ﺗﺤﻘﯿﻖ ﻧﺸﺎن داد ﮐﻪ در ﻣﺠﻤﻮع راﺑﻄﻪ 34 ﻣﺘﻐﯿﺮ ﺑﺎ ﻣﻬﺎرت ﻧﺮم در ﺗﺤﻘﯿﻘﺎت ﻣﺨﺘﻠﻒ ﺑﺮرﺳﯽ ﺷﺪه اﺳﺖ. از ﺑﯿﻦ اﯾﻦ ﻣﺘﻐﯿﺮﻫﺎ، ﺳﻪ ﻣﺘﻐﯿﺮ ﯾﺎدﮔﯿﺮی ﻣﺎدام اﻟﻌﻤﺮ، ﭼﺸﻢ اﻧﺪاز ﺑﻠﻨﺪ ﻣﺪت و ﺗﻔﮑﺮ اﻧﺘﻘﺎدی ﺑﯿﺸﺘﺮﯾﻦ ﺗﺄﺛﯿﺮ را ﺑﺮ ﻣﻬﺎرت ﻧﺮم داﺷﺘﻪ اﻧﺪ. ﻧﺘﺎﯾﺞ ﻓﺮاﺗﺤﻠﯿﻞ ﻧﺸﺎن داد ﮐﻪ اﻧﺪازه اﺛﺮ ﺑﯿﻦ ﯾﺎدﮔﯿﺮی ﻣﺎدام اﻟﻌﻤﺮ و ﻣﻬﺎرت ﻧﺮم ﺑﺎ 0,55 در ﺣﺪ ﺑﺎﻻ و اﻧﺪازه اﺛﺮ ﺗﺮﮐﯿﺒﯽ ﭼﺸﻢ اﻧﺪاز ﺑﻠﻨﺪ ﻣﺪت و ﻣﻬﺎرت ﻧﺮم ﺑﺎ 0,49 در ﺣﺪ ﻣﺘﻮﺳﻂ ﻗﺮار دارد. راﺑﻄﻪ ﺗﻔﮑﺮ اﻧﺘﻘﺎدی و ﻣﻬﺎرت ﻧﺮم در ﺗﺤﻘﯿﻘﺎت ﻣﺮور ﺷﺪه ﻣﻌﺎدل 0,38 و در ﺣﺪ ﻣﺘﻮﺳﻂ اﺳﺖ. ﺑﺤﺚ و ﻧﺘﯿﺠﻪﮔﯿﺮی: ﯾﺎدﮔﯿﺮی ﻣﺎدام اﻟﻌﻤﺮ، ﭼﺸﻢ اﻧﺪاز ﺑﻠﻨﺪ ﻣﺪت و ﺗﻔﮑﺮ اﻧﺘﻘﺎدی ﺑﻪ ﻧﺴﺒﺖ ﺳﺎﯾﺮ ﻣﺘﻐﯿﺮﻫﺎ ﺗﺄﺛﯿﺮ زﯾﺎدی ﺑﺮ ﻣﻬﺎرت ﻧﺮم دارﻧﺪ ﮐﻪ اﯾﻦ ﺗﺄﺛﯿﺮ در ﻧﻈﺮﯾﺎت ﺳﻄﺢ درون ﺳﺎزﻣﺎﻧﯽ ﭘﯿﺶ ﺑﯿﻨﯽ ﻣﯽ ﺷﻮد.

meta-analysis of factors affecting soft skills human resources in the organization

the increasing complexity of organizations and the increase in global competition have turned the attention of managers and researchers to soft skills. this attention to the issue of soft skills led to a lot of research on the factors affecting soft skills in the organization. the present research was conducted with a quantitative approach and meta-analysis method. the statistical population of the research includes all valid scientific articles published in the years 2010 to 2019 on the subject of soft skills. finally, 36 researches were selected and analyzed with cam software. the results of the research showed that a total of 34 variables have been investigated with soft skills in different researches. among these variables, the three variables of lifelong learning, long-term perspective, and critical thinking have had the greatest impact on soft skills. the results of the meta-analysis showed that the effect size between lifelong learning and soft skills is high with 0.55 and the combined effect size of long-term perspective and soft skills is in the middle with 0.49. the relationship between critical thinking and soft skills in the reviewed researches is equal to 0.38 and in the average level. lifelong learning, long-term perspective and critical thinking have a great impact on soft skills compared to other variables, which is predicted in the theories of the intra-organizational level.