Information Technology and efficiency changes in Indian Banking System

In recent years, use of technology and services related to banking are increasing. the advent of new technologies both in terms of computers and communications has transformed completely the way banks conduct their business. this new technology has opened up new vistas and hence it has brought new possibilities and opportunities for banking sector the world over. this paper tries to unfold the linkage between information technology and efficiency of commercial banks in india. the analysis shows that information technology has a positive impact on efficiency of banking in india and among the selected banks results show icici bank is working at efficient level and this bank followed by bank of india and state bank of india in both constant returns to scale (crs) and variable returns to scale (vrs) models.