تحلیل راهبردهای تاب‌آوری روان‌شناختی منابع انسانی در سازمان‌های آموزشی با استفاده از روش دی‌متل

هدف پژوهش حاضر شناسایی و اولویت بندی راهبردهای تاب آوری روان‌شناختی منابع انسانی در سازمان های آموزشی بود. این پژوهش ازنظر هدف کاربردی و ازلحاظ نوع شناسی پژوهش در زمره پژوهش های آمیخته با رویکرد کیفی و کمی در پارادایم استقرایی-قیاسی است. جامعه آماری این پژوهش در بخش کیفی اساتید دانشگاهی و خبرگان در حوزه مدیریت آموزشی، مدیریت منابع انسانی و رفتار سازمانی بود که با توجه به هدف پژوهش، نمونه گیری در این پژوهش به‌صورت هدفمند با استفاده از تکنیک گلوله برفی و به تعداد 19 نفر انجام شد. جامعه آماری این پژوهش در بخش کمی مدیران ارشد و میانی و کارکنان ستادی دانشگاه ارومیه بودند که با بهره گیری از روش نمونه گیری غیراحتمالی در دسترس 67 نفر در این پژوهش مشارکت کردند. در بخش کیفی، داده های به‌دست‌آمده از مصاحبه ها و تحلیل با نرم افزار maxqda2020 منجر به استخراج 14 راهبرد تاب آوری روان‌شناختی منابع انسانی شد و تحلیل بخش کمی با استفاده از روش دی متل انجام پذیرفت. بر اساس تحلیل دی متل مدیریت تنش، اهمیت بازخورد، ارتقای کیفیت زندگی کاری و ارتباطات اثربخش گویای راهبردهایی بودند که بیشترین نفوذ را بر روی سایر راهبردها دارند. چابکی استراتژیک، توانمندسازی ساختاری، مدیریت افقی و حمایت سازمانی ادراک شده نیز نسبت به سایر راهبردها تحت نفوذ بیشتری قرار می گیرند. لازم به ذکر است توانمندسازی روان‌شناختی، مدیریت افقی، مدیریت تنش و ارتباطات اثربخش راهبردهایی هستند که هم نفوذکننده و هم تحت نفوذ سایر راهبردها می باشند.

developing strategies for psychological resilience of human resources in educational organizations using dematel

1- introduction investigating psychological resilience strategies in organizations is important because it can help organizations create a culture of resilience that supports the well-being of employees and the organization as a whole. resilience can help employees cope with stress, adapt to change, and thrive in challenging situations. those organizations for whom resilience is a priority can benefit from increased productivity, reduced absenteeism, and improved employee morale. investigating psychological resilience strategies in organizations is necessary to enhance the well-being of employees and the whole organization. a culture of resilience can help organizations thrive in challenging times and support long-term success and sustainability. the ultimate goal of educational organizations that are impressive learning organizations is to make people exert relatively stable behaviors. if education and learning are means to realize other organizational goals in other organizations, educational organizations are humanizing and changing behavior. therefore, the employees of these organizations and their human resource managers are the target of organizational psychology research more than other fields. identification and analysis of psychological resilience strategies of human resources in educational organizations can provide a broad perspective on managing employees and controlling changes. according to the stated contents, appreciable research has not investigated the strategies of psychological resilience of human resources in educational organizations. in the research that has dealt with psychological resilience so far, research gaps in the field of psychological resilience strategies are evident. in addition to covering the existing research gap, the present research will contribute to developing literature in the research field. therefore, the current research aims to identify and rank psychological resilience strategies of human resources.2- theoretical framework psychological resilience is a person’s ability to endure and overcome adversity without heavy damage to his mental state. resilience, until recently, was considered a personal trait but is quickly becoming a critical skill for success in the workplace. any stressful event or situation that makes a person feel overwhelmed and unable to handle and manage assigned responsibilities can be psychologically harmful. in addition to everyday stress, there are also severe incidents such as bullying, sexual harassment, and humiliation that can hurt a person’s psychology. psychological resilience gives a person the strength to face workplace daily stress and severe incidents without emotional damage. psychological resilience in the workplace has the following benefits: a productive work environment, happier teams that are better equipped to manage different types of stress, a positive work culture, increased employee engagement, high employee job satisfaction, improved employee relations, self-respecting personnel, and employees with practical knowledge to balance their personal and professional lives. many organizations have succeeded in creating a resilient workforce by creating a healthy work culture where employees thrive. a high commitment to building resilience in employees is critical for an organization.3- methodologythis research is an applied study in terms of purpose, and regarding the method, it is a mixed study with an inductive-comparative paradigm. the statistical population of this research in the qualitative section was university professors and experts in educational management, human resource management, and organizational behavior. according to the purpose of the study, a sample size of 19 people was selected by conducting purposeful sampling using the snowball technique.