تبیین نقش امنیت روان‌شناختی زنان در رابطه میان پنهان‌کاری دانش، عملکرد شغلی و رفتارهای یاری‌رسان: نقش تعدیل‌گری بدبینی سازمانی

زنان به عنوان نیمی از جمعیت نقش قابل‌توجهی در پیشرفت جامعه ایفا می کنند. حضور زنان در سال های اخیر در سازمان های دولتی به‌طور چشم گیری افزایش پیدا کرده است. برای دستیابی به سازمانی که کمترین آسیب ها را از پنهان کاری دانش می بیند، می توان با ایجاد جوّی مبتنی بر امنیت روان‌شناختی، پنهان کاری را به حداقل رساند و کامیابی شغلی، عملکرد و رفتارهای یاری رسان را بهبود بخشید. به همین دلیل هدف اساسی پژوهش حاضر بررسی این اثر در میان زنان شاغل سازما ن های دولتی است. پژوهش حاضر به لحاظ هدف، کاربردی و از نظر روش انجام کار، پیمایشی است. جامعۀ آماری متشکل از زنان شاغل در سازمان های دولتی شهر مشهد است که 310 نفر به‌عنوان نمونه آماری با استفاده از روش نمونه گیری غیرتصادفی در دسترس در نظر گرفته شد ه اند. به‌منظور تجزیه‌وتحلیل داده‌ها مدل یابی معادله‌ ساختاری برای بررسی برازش الگوی معادله‌ ساختاری استفاده شد. یافته های پژوهش نشان می دهد پنهان کاری دانش بر امنیت روان‌شناختی و کامیابی شغلی اثر منفی و معناداری دارد. از دیگر یافته ها اثر مثبت امنیت روان‌شناختی بر کامیابی شغلی و تاثیر کامیابی شغلی بر عملکرد شغلی و رفتار یاری رسان است. یافته ها همچنین بر نقش میانجی امنیت روان‌شناختی و کامیابی شغلی و نقش تعدیل گری بدبینی سازمانی در رابطه میان پنهان کاری دانش و امنیت روان‌شناختی تاکید دارند.

explaining the role of female employees’ psychological safety in the relationship between knowledge hiding and job performance and helping behaviors: moderating role of organizational cynicism

in modern communities, the importance of women’s participation is to such an extent that achieving development is unexpected without their presence. women play a remarkable role in the success of organizations due to a set of personality and innate characteristics, including a broad vision of the future, high administrative discipline, and their ability to motivate their colleagues and communicate with them as the life of an organization depends on the accurate performance of its personnel. another critical factor in the success of organizations is the existence of employees who go beyond their job descriptions to help their colleagues. though studies have shown that women are more likely than men to be involved in helping behaviors others argue that helping behaviors bring about challenges like the risk of emotional exhaustion or the reduced power of the helpful party to complete their official duties. nonetheless, investigations have shown that employees who achieve success in their work may have more cognitive resources to participate in social behaviors and perform their occupational duties in a better way. thus, job success can be considered an effective factor in helping behaviors and performance at work. however, some studies have shown that women experience lower levels of energy and enthusiasm at work. one of the most basic causes of that situation is the unfair interference of biological differences between men and women in occupational fields in addition to stereotypical attitudes and prejudices. an important consideration that should not be overlooked is that the feelings of security, justice, self-sufficiency, and autonomy matter a lot for women and increase their efficiency at work. consequently, female employees’ mental security is a matter that requires urgent attention. on the other hand, knowledge is one of the main resources that each organization can utilize to achieve and maintain a competitive advantage, and the role played by women should not be overlooked in that regard. though managers expect their employees to freely share their knowledge, it should not be forgotten that knowledge hiding is a common phenomenon, as well, and can significantly harm relationships in workplaces. based on the above discussion, the present study contributed to the literature on organizational behavior and human resources in the field of women. first, it referred to the role of mental security as it could create a positive atmosphere and reduce the negative consequence of knowledge hiding, with a remarkable role in enhancing the efficiency of individuals and their colleagues at work. another contribution of the present study concerned the role of female employees’ attitudes in professional relationships.