نقش هوشمندسازی در مدیریت شهری با تاکید بر شهرداری منطقه یک مشهد

در الگوی شهر هوشمند، تکنولوژی های گوناگون برای بهبود زندگی شهروندان با هم ترکیب و استفاده می‌شوند. بنابراین، شهر هوشمند نه یک واقعیت، بلکه یک استراتژی در فرایند برنامه‌ریزی و مدیریت شهری است، در واقع آنچه یک شهر را به سمت هوشمندی پیش می‌برد صرفا استفاده از ابزار الکترونیک و سیستم ارتباطاتی آن شهر نیست؛ بلکه نحوۀ برنامه‌ریزی و استفاده از این ابزار در جهت ارتقای سطح کیفی زندگی شهروندان یک شهر است. بنابراین این الگو به‌ عنوان‌راهکاری‌ بی-بدیل‌در‌ جهت‌ حل‌ معضلات ‌شهری‌ باید مورد ‌توجه ‌ویژه مدیران ‌و‌ برنامه‌ریزان ‌قرار ‌گیرد. ‌لذا،‌ هدف پژوهش حاضر بررسی میزان تاثیرگذاری عوامل هوشمندسازی بر مدیریت شهری در شهرداری منطقه مشهد است. پژوهش حاضر، از نظر هدف، کاربردی و از حیث روش، توصیفی- تحلیلی بوده و داده‌های آن به کمک پرسشنامه جمع‌آوری شده است. جامعه آماری شامل همه ساکنین منطقه یک شهرداری مشهد می‌باشند و با توجه به جمعیت 201373 نفری با استفاده از فرمول کوکران تعداد 384 نفر به عنوان نمونه آماری بدست آمد. برای دستیابی به میزان پایایی پرسشنامه نیز از ضریب آلفای کرونباخ استفاده شد. یافته‌های بدست آمده بر اساس نظرات شهروندان نشان می‌دهد، هوشمندسازی در بُعد محیطی با ظریب 729/0، در بُعد قلمرو با ضریب 745/0، در بُعد حکمرانی با ضریب 533/0، در بُعد اقتصادی با ضریب 400/0 و در بُعد پویایی با ضریب 337/0 بر عملکرد مدیریت شهری تاثیرگذار بودند همچنین رابطه مثبت و معناداری نیز بین هوشمندسازی و مدیریت شهری بر قرار بوده است.. در نهایت مشخص شد شاخص قلمرو هوشمند بیشترین اهمیت را در بین مولفه‌های شش‌گانۀ تحقق شهر هوشمند در منطقه یک مشهد را داشته و تاثیرگذاری بیشتری نسبت به سایر شاخص‌های هوشمندسازی بر عملکرد مدیریت شهری این منطقه داشته است. لذا مولفه‌ای است که از دیدگاه شهروندان دارای اهمیت بوده است.

the role of intelligentization in urban management with emphasis on the municipality of mashhad region one

extended abstract introductionsmart city as an approach that has paid attention to all aspects of human life and it can be boldly said that it has brought together all the effective ideas and approaches in solving the problems of urban life, in fact it can be said that smart city is a new concept in the program. rezi is a city that requires infrastructure changes in the three categories of information and communication technology, management and policymaking, and human resources for its implementation.in the smart city model, various technologies are combined and used to improve the lives of citizens. therefore, the smart city is not a reality, but a strategy in the process of urban planning and management, in fact, what moves a city towards smartness is not only the use of electronic tools and communication systems of that city; rather, it is the way of planning and using this tool to improve the quality of life of the citizens of a city. therefore, this model as an alternative solution for solving urban problems should be given special attention by managers and planners. therefore, the aim of the current research is to investigate the impact of smart factors on urban management in the municipality of mashhad region. according to the listed theories and approaches, 3 types of processes in the smartening of cities can be proposed. one type of process is a top-down process that is technology-oriented and tries to operate by using the capabilities of information and communication technology and by defining projects in order to manage more efficiently and increase productivity. in the bottom-up process, the emphasis on citizens’ participation and a type of digital democracy and digital education of citizens and the use of social media reached the smart city, and the third type of process is a combination of the above two types of processes. methodologythe current research is applied in terms of purpose and descriptive-analytical in terms of method, and its data was collected with the help of a questionnaire. the statistical population includes all the residents of a region of mashhad municipality, and according to the population of 201373 people, the number of 384 people was obtained as a statistical sample using cochran’s formula. cronbach’s alpha coefficient was also used to obtain the reliability of the questionnaire.district 1 of mashhad municipality has 12 customary and registered neighborhoods, according to the latest census data in mashhad’s neighborhood atlas project, the total population of district 1 is 201,373 people, of which 98,789 are men and 102,584 are women. results and discussionthe results related to the &smart economy& variable have the highest average of &the spread and penetration of the internet among families& and equal to 3.282. the lowest average is related to &strategic program for the expansion of internet businesses and its development in the virtual space& and is equal to 2.384. in the study of &intelligent dynamics&, the highest average is related to &the level of penetration of the use of information and communication technologies among citizens& and is equal to 3.775. the lowest average is related to &internet bandwidth and coverage& and is equal to 3.308. in the study of &smart environment&, the highest average is related to &possibility of identifying and benefiting from the cultural topics of mashhad city through virtual space& and is equal to 3.063. the lowest average is related to &the role of information and communication in expanding public security of citizens& and equals 2.480. in the &smart governance& variable, the highest mean is related to &the role of information and communication technology and applications in the improvement and efficiency of administrative services to citizens& and is equal to 3.264. the lowest average is related to &the level of effort and effort of city officials and managers in expanding and developing the comprehensive processes of communication and information& and is equal to 3.102. in the questions of the questionnaire related to the &smart domain& variable, the highest mean is related to &the role of education and especially the shad network in the penetration and expansion of virtual education and the familiarity of families with virtual space& and is equal to 3.869. the lowest average is related to &the role of technological and knowledge-based companies in the expansion of infrastructure and applications and its training& and is equal to 3.170. conclusionbased on the opinions of citizens, the findings show that smartness in the dimension of smart economy with a coefficient of 0.400, in the dimension of dynamism with a coefficient of 0.337, in the dimension of smart environment with a coefficient of 0.729, in the dimension of smart governance with a coefficient of 0.533 and in the dimension of smart territory with a coefficient of 0.745, they had an impact on the performance of urban management and it has a positive and significant relationship with these dimensions. finally, it was found that the smart territory index had a greater impact on the urban management performance of this region than other smartness indicators. fundingthere is no funding support. authors’ contributionauthors contributed equally to the conceptualization and writing of the article. all of the authors approved thecontent of the manuscript and agreed on all aspects of the work declaration of competing interest none. conflict of interestauthors declared no conflict of interest. acknowledgmentswe are grateful to all the scientific consultants of this paper.