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Can justice be a management strategy? An explanatory research in banking sector [Adaletsizlik,Bir Yönetim Stratejisi Olabilir mi? Bankacilik Sektöründe Kesfedici Bir Arastirma]
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نویسنده
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sani mert i. ,keskin n. ,baş t.
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منبع
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public administration journal - 2011 - دوره : 44 - شماره : 2 - صفحه:99 -129
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چکیده
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This study makes a comparative analysis of employee responses to the different management strategies in an organizational context featuring collectivism. the study was conducted at 18 branches of two public banks in turkey. interactions between the branch-managers and their subordinates were grouped under two categories: justice scenario and discrimination scenario. in the former were included the ones who made efforts in maintaining an equal distance with all subordinates and,in the latter,the ones who kept varying distances with subordinates,which may be labeled as injustice among employees. the data enabling the categorization were gathered by researchers via 20 - minute interviews. at the end of the investigation,the branch managers,who implemented discrimination strategy upon their subordinates,were found to be more successful and their leadership was received with more acceptance than those who preferred justice strategies.
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کلیدواژه
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Banking; Collectivism; Leader-member exchange; Organizational justice
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آدرس
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Authors
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